Traveling With Your Debit Card

Here are some useful tips and tricks to ensure the safety and security of your finances while traveling!

Always notify your bank when traveling to avoid the inconvenience of having your card blocked due to suspicious activity.
Make sure you have saved the Text Fraud Alert numbers to your phone so that you know to answer or respond to a text alert if received. Lack of response can prompt a temporary block on your card.
Always be sure to have another form of payment when traveling. If your card were to be blocked for some reason having a backup method of payment can offer peace of mind.
Use your PIN as often as possible when traveling. Using your PIN (personal identification number) creates "footsteps" and may prevent your card from being blocked.
Be sure that 1st Alliance has your current contact information on file. If Shazam is not able to contact you via the phone number on file with us, your card could be blocked.
Be sure you have Shazam's contact information on hand or saved to your phone. If you need to speak to someone after hours regarding your debit card, it is helpful to have direct contact information for Shazam.
Take advantage of Shazam Brella™ , a free mobile app that helps protect you from fraud by sending alerts so you can quickly detect unauthorized activity. Note: If you submit a travel notice through the Brella™ App you will still be contacted by a Personal Banker to verify we have the correct contact information and to review the safety tips when traveling with your 1st Alliance Debit Card.

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